Westat employs staff members in the Rockville, Maryland, area to perform administrative, data collection, and data processing duties on current Westat research projects. Some assignments require personnel who are bilingual, with English being one of the languages spoken. Survey processing staff positions are paid on an hourly basis. Benefits are based on hours worked and tenure. A high school degree or its equivalent is required. We provide easy access to public transportation with discounted Metro/Ride-On cards and free parking.
To apply you may send an email (Job Code in subject field ) with your resume attached to ApplicantSPS@Westat.com or mail your resume (Job Code required) to: Westat SPS, 1650 Research Blvd, Rockville, MD 20850-3195.
Call Center Agents (Job Code: WW/SP/8809) Westat is seeking qualified call center agents to support the recruitment
for a national education study. Responsibilities will include answering our recruitment telephone line to prescreen interested candidates
and conduct employment and reference checks. In addition, you will be required to read a series of questions and record the candidate's
answers into a software application. Training will be provided. Call center agents must have specific qualifications that include excellent
verbal communication skills and a clear speaking voice; demonstrated experience with telephone and/or customer service; good data entry
aptitude along with basic PC skills in a Windows environment; and the ability to maintain a professional demeanor. These are hourly
positions. Candidates must be able to work day hours (M-F). Some late afternoon shifts available. A high school degree or its
equivalent is required.
Medical Record Abstractors (Job Code: WW/SP/8804) Westat has openings for candidates to abstract data from medical records in a computerized database for a long-term health study for our Dawn Project (Drug Abuse Warning Network) in Rockville, Maryland. Applicants must have experience in one or more of the following: transcription and/or coding, medical terminology, health insurance, medical billing practices, and medical research. Ideal candidates will possess the ability to handle confidential documents and effectively work individually or in a team environment. These are full day time hourly positions (35-40hrs/week M-F).
Survey Processing Support Staff (Job Code WW/SP/8802) The Survey Processing staff of Westat is looking for candidates with both basic office skills (including use of a PC) and a good command of the English language. We are also in need of individuals with specific skills that include demonstrated experience in one or more of the following areas: data entry and review; knowledge of Excel and/or Access or similar software applications; customer service via phone support; and familiarity with medical terminology. These are hourly positions and some are entry level with a minimum starting rate of $10.50 an hour. Typical assignments may include the following:
