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IVRS: Clinical Logistics and Tracking
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Logistical support is an important component of a clinical development program. WesTrax™, our proprietary Interactive Voice Response System (IVRS), can be used for patient randomization and enrollment, as well as clinical supply management. The WesTrax system provides 24-hour tracking and support by staff coordinators, programmers, and clinical supply experts. Westat also provides administrative clinical logistics for site and specimen management.

Services:

  • Patient randomization
  • Clinical supply management
  • Management of clinical specimen shipments
  • Maintenance and monitoring of specimen repository
  • Storage and distribution of investigational drugs
  • Management and tracking of patient reimbursements
  • Negotiation and management of contract agreements
  • Management and tracking of invoices and payments
 
 
Title: Westrax Brochure
 
Westrax Brochure Link