Improving Interviewer-Administered Survey Data Collection: Westat Staff Contribute to New Book
Westat staff have contributed 2 chapters to a new book on interviewer-administered survey data collection: Interviewer Effects from a Total Survey Error Perspective. The book provides researchers and practitioners direction in maximizing data quality.
Westat authors (names in bold) coauthored the following chapters:
Brad Edwards, Hanyu Sun, and Ryan Hubbard: Chapter 6: Behavior change techniques for reducing interviewer contributions to total survey error. The authors show how rapid feedback can improve interviewer behavior and reduce measurement error on a national face-to-face household survey.
Brady T. West, Ting Yan, Frauke Kreuter, Michael Josten, and Heather Schroeder: Chapter 8: Examining the utility of interviewer observations on the survey response process. Ting Yan and coauthors used interviewer observations on survey response process to identify respondents providing answers of poor quality.