Stakeholder Experience

What is the stakeholder’s experience with a product, device, or program? Does it meet their needs, whether they are users, funders, or providers? Westat offers a cohesive, research-based set of evaluation services—including an on-site usability testing and focus group facility—to assess the stakeholder experience and recommend the best methods for improvement.

Project Highlights

Evaluating E-Verify

The federal government’s widely used E-Verify program enables employers to determine a new employee’s eligibility to work in the United States by comparing employee-provided information to federal government records...

Do drivers understand new instrument panel displays?

The appearance and function of vehicles’ instrument panels, from the speedometer to the navigation system and mirrors, are changing. Large, visual displays that you can configure are replacing gauges;...

Evaluating patient-centered medical homes

Patient-Centered Medical Homes (PCMHs) could play a part in reforming the U.S. health care system. A PCMH is a care facility that structures care around patients, often implementing coordinated...

Examining infant and toddler feeding practices

Poor nutrition can have a detrimental effect on a woman’s pregnancy, as well as on the subsequent physical and cognitive development of her infant. In 1974, the federal Special...

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