Using mobile devices for surveys
The National Science Foundation has provided a grant to Westat to examine 3 issues related to conducting surveys using mobile devices such as smartphones and tablets.
- Can study respondents use them effectively? Some respondents may be unfamiliar with using these devices, including the touch screen technology.
- Can the small screen display enough information? Studies of web-based surveys show that any information that respondents need to use should be immediately visible to them.
- Will respondents be less candid? Respondents are willing to reveal sensitive information about themselves in computerized, self-administered surveys. Will using a tablet or smartphone hinder or bolster that openness?