Using natural language processing to match open-ended energy suppliers in the Residential Energy Consumption Survey, Energy Supplier Survey (RECS ESS)
The Energy Information Administration (EIA) administers the Residential Energy Consumption Survey (RECS), a nationwide survey of energy-related characteristics, consumption, and expenditures for U.S. homes. Westat conducts the followup component for EIA, the RECS Energy Supplier Survey (ESS). Data from RECS ESS allow for broader comparisons across sectors, as well as projections of future consumption trends.
In this current RECS ESS cycle, there are 20,000+ open-ended entries about energy suppliers in natural gas, electricity, fuel oil, and propane reported by the households. Traditionally, human coders had to manually clean up typos and verify the existence and accuracy of the respondents' input by looking up a reference list of all the energy suppliers in the United States and relying on internet resources. It was a labor-intensive and time-consuming effort.
To speed the process as well as enhance efficiencies, Westat used the power of artificial intelligence (AI) capabilities.
To automate this process, Westat used natural language processing, more specifically, string-matching technique—finding strings of data that closely match a pattern, to calculate the editing distance between the respondents' inputs and all the lookup texts in the reference list.
We then developed an algorithm to identify matched pairs of 1 input and 1 lookup supplier based on the editing distance and some data patterns we discovered during the proof-of-concept stage.
If a pair cannot be detected, for each input, the algorithm will suggest the top 10 reference suppliers ranked by distance for human review.
The end product is a Python program. Using natural language processing, data entry was significantly accelerated. The first batch of 2021 respondent inputs of 4,000+ entries was processed in less than 30 minutes. It detected 48% matched pairs with 100% precision, and passed 56% of data to human review.