Stakeholder Experience

What is the stakeholder’s experience with a product, device, or program? Does it meet their needs, whether they are users, funders, or providers? Westat offers a cohesive, research-based set of evaluation services—including an on-site usability testing and focus group facility—to assess the stakeholder experience and recommend the best methods for improvement.

Project Highlights

Using mobile devices for surveys

The National Science Foundation has provided a grant to Westat to examine 3 issues related to conducting surveys using mobile devices such as smartphones and tablets. Can study respondents...