Westat is committed to delivering high-quality research services and solutions that help our clients make informed decisions. At Westat, we are dedicated to continuous improvement and are proud to announce that our Enterprise Systems Development Group (ESDG) has been re-appraised at CMMI (Capability Maturity Model Integration) Maturity Level 3. CMMI is an integrated set of industry-standard best practices that enable businesses to improve the performance of their key business processes.
Westat’s ESDG has demonstrated continued commitment to improvement and closing the capability gap by achieving appraisals for ISACA’s CMMI for Development (DEV) at Level 2 in 2013, 2016, and subsequently at Level 3 in 2020.
In December 2022, ESDG was reappraised by our partner, Alluvionic, at level 3 of ISACA’s CMMI in the updated version 2.0. This new version is significantly more rigorous than previous versions and focuses more on performance, how performance impacts business, and how to understand an organization’s performance needs. This recent appraisal is a testament to ESDG’s dedication to achieving a high level of maturity in their process and performance improvement.
CMMI is designed to be understandable, accessible, flexible, and to integrate with other methodologies. By implementing CMMI, we have created a clear roadmap for building, improving, and sustaining our capability within the organization. Through these continuous improvement processes, we have achieved several benefits, including higher quality products and services; increased efficiency leading to cost savings and improved productivity; better project management; increased competitive advantage; and improved customer satisfaction.
Through adherence to our CMMI Maturity Level 3 compliant processes, we ensure that the products and services we deliver fulfill our customers’ cost, schedule, quality, and performance objectives. Our employees have a thorough understanding of our processes and consistently follow them. We are proud to have maintained our CMMI appraisal and believe it has helped us achieve our mission of providing high-quality research services and solutions to our clients.