Experts

Tammy Cook

Vice President & Director, Data Operations Center

Overview

Tammy Cook is Vice President and Director of Westat’s Data Operations Center, which supports all types of data collection by providing operational leadership, infrastructure, and expertise across projects of every size. With more than 30 years of experience in survey operations management, she leads teams that support field, establishment, and telephone surveys and enable multimode data collection from study start-up through completion.

The center delivers creative and accessible respondent materials, as well as the policies and procedures that guide the recruiting, training, deployment, and performance of projects and thousands of field staff nationwide. Her survey research methods work includes designing and managing a geographic information system (GIS) tracking system to reduce curbstoning and fabrication and improve field efficiency, creating a field operations readiness dashboard to track events that may disrupt data collection, and developing innovative field management systems that promote efficiency and quality. 

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