Improving Lives Through Research®

Joann

Joann's applied research focuses on identifying organizational factors that lead to better healthcare quality and safer care for patients. She also studies patient and caregivers’ experiences, and evaluates interventions designed to improve outcomes.

When she’s not up before dawn for fitness boot camp, Joann enjoys documentaries, reading non-fiction, and indulging in dark chocolates.

Education

Ph.D., Industrial-Organizational Psychology, University of Maryland
M.A., Industrial-Organizational Psychology, Michigan State University
B.S., Psychology with Honors, University of Maryland

Areas of Expertise

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About Us Careers

Westat Employees.
Westat Employee.
Client List
AAA Foundation for Traffic Safety
Baltimore Metropolitan Council
Centers for Disease Control and Prevention
Centers for Medicare & Medicaid Services
Chicago Metropolitan Agency for Planning
ClearWay Minnesota
DC Public Schools
Georgia Department of Transportation
Internal Revenue Service
Maryland Cancer Registry
Michigan Department of Health and Human Services
National Science Foundation
NYC Mayor’s Office for Economic Opportunity
Organization for Economic Cooperation and Development
Robert Wood Johnson Foundation
SiriusXM
Social Security Administration
Substance Abuse and Mental Health Services Administration
Teach for America
Texas Education Agency
The Johns Hopkins University
The National Institutes of Health
The Verizon Foundation
Toyota
U.S. Department of Agriculture
U.S. Department of Education
U.S. Department of Health and Human Services
U.S. Department of Justice
U.S. Department of Transportation
U.S. Department of Veterans Affairs
University of Denver
University of Maryland Baltimore Campus
University of Michigan

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