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National Domestic Violence Hotline: Providing Support to Family and Friends

October 11, 2021

The National Domestic Violence Hotline (The Hotline) provides crisis intervention to those affected by relationship abuse. Westat and its subcontractor, EMT Associates, developed a theoretical framework for services provided to family and friends of victim/survivors who contact The Hotline. This work builds upon earlier work to develop a theoretical framework for services provided to victims/survivors contacting The Hotline.

Results of project include:

  • New theoretical framework illustrating how The Hotline can support family and friends of those affected by relationship abuse
  • Key components of an effective intervention for supporting the family and friends of those affected by relationship abuse
  • Briefs that help domestic violence practitioners, research, and academic communities understand the process of developing the theoretical framework

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