All Projects

What’s the best way to communicate health issues to underserved populations?

Improving Food and Drug Administration’s health communications to underserved and minority populations

The Food and Drug Administration (FDA) needs to translate cutting-edge science and regulatory concepts into language that the general public, particularly the underserved, can understand and apply to their own health situations.

Westat has conducted nearly 400 interviews to test 2 dozen communication materials produced by, among others, FDA’s Office of Minority Health and Health Equity, Office of Women’s Health, and Office of Clinical Policy and Programs.

We employ a variety of interview techniques to evaluate products ranging from web sites and promotional storyboards to informational brochures and prescription guides. We partner with a wide variety of panel providers to successfully fulfill recruitment goals that focus on respondents with low education, women, and minorities.

Our innovative project structure ensures each message test—from initial request to final report approval—is completed within a few short weeks.

FDA uses Westat’s recommendations based on the interview data to improve the communication materials. FDA is particularly interested in whether participants learn something new from the materials or would act on the calls to action.

Want to work with us?
You’ll be in great company.

About Us Careers

Westat Employees.
Westat Employee.
Centers for Disease Control and Prevention
Leadership Montgomery
Centers for Medicare & Medicaid Services
Substance Abuse and Mental Health Services Administration
The National Institutes of Health
AAA Foundation for Traffic Safety
The Johns Hopkins University
University of Maryland Baltimore Campus
University of Denver
U.S. Department of Veterans Affairs
U.S. Department of Transportation
U.S. Department of Justice
U.S. Department of Health and Human Services
U.S. Department of Education
U.S. Department of Agriculture
The Verizon Foundation
Texas Education Agency
Baltimore Metropolitan Council
Teach for America
Social Security Administration
Robert Wood Johnson Foundation
Organization for Economic Cooperation and Development
NYC Mayor’s Office for Economic Opportunity
National Science Foundation
Michigan Department of Health and Human Services
Maryland Cancer Registry
Internal Revenue Service
Georgia Department of Transportation
DC Public Schools
ClearWay Minnesota
Chicago Metropolitan Agency for Planning
University of Michigan
Explore Our Clients

Please wait...

Forbes 2020 The Best Employers for Diversity Powered by Statista Copyright 2019 Forbes Media LLC. Used with permissionForbes 2019: The Best Employers for Women Powered by Statista Copyright 2019 Forbes Media LLC. Used with permission

Westat is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, religion, sex, national origin, age, veteran status, disability, marital status, sexual orientation, citizenship status, genetic information, gender identity or expression, or any other protected status under applicable law. Notices to Employees & Applicants.